Ordering
Placing an order with Nordic Scrubs is quick and easy. Simply visit our website and browse our collection of stylish and functional workwear. Once you've found the items you need, select the desired size, color, and quantity, and add them to your cart. Proceed to checkout, where you can enter your shipping and payment details. Additionally, you have the option to personalize your order by adding your name, title, or choosing one of our icons for an extra fee. If you encounter any difficulties or have specific requirements, feel free to reach out to our customer support team via phone, email, or live chat for assistance. We're here to ensure your ordering process is smooth and hassle-free.
Absolutely! While we recommend using our website for convenience, we're here to assist you over the phone or chat if you prefer. For large orders, however, we advise contacting us directly.
Yes, we do sell to businesses, and we offer customization options such as embroidering company logos on orders. For inquiries regarding bulk orders or customization, please contact us via email at info@nordicscrubs.com or call us at +46708551525. We're here to discuss your specific needs and provide tailored solutions.
Yes, we do! For orders exceeding 30 items per size, color, or style, please reach out to us directly to discuss special pricing options.
Nordic Scrubs cater to a diverse range of businesses seeking modern, high-quality workwear. Our scrubs are not only stylish but also water-resistant, soft, and durable, making them ideal for establishments where hygiene and comfort are paramount. Whether you're in the healthcare industry, including hospitals, clinics, and veterinary practices, or in the wellness sector, such as spas and beauty salons, our scrubs offer the perfect blend of functionality and style to elevate your professional image.
At Nordic Scrubs, we strive to make your shopping experience convenient and secure. We accept a variety of payment methods through Shopify Pay, now known as Shop Pay. This includes all major credit cards, debit cards, and accelerated checkout options such as Apple Pay and Google Pay, allowing you to complete your purchase efficiently and securely.
Additionally, we offer Klarna as a payment option, which gives you the flexibility to shop now and pay later. This can be a great way to manage your budget while ensuring you can get the products you need when you need them. All transactions made on our site are secured with the latest encryption technology to protect your personal and payment information. Shop with confidence knowing your data is safe with us.
Shipping
Orders on our website are typically processed within 1-2 business days before being shipped. Processing times may extend during high demand periods or sales events.
Larger orders for businesses have longer processing times, depending on the quantity of the order.
We currently offer free shipping within Sweden, which typically takes around 3 working days.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or the carrier's website using this number.
Please be patient as delays may occur due to factors beyond our control, such as weather conditions or carrier issues. You can track your order's progress with the tracking number provided. If you have concerns, feel free to contact us at info@nordicscrubs.com.
If you do not receive a shipping confirmation email within 2 business days, please contact our customer support at info@nordicscrubs.com.
Returns
Visit our returns page here. Simply enter your email and order number, select the items you wish to return from your order history, and follow the on-screen instructions to complete the process.
You can return items within 30 days of receipt if they are unused, in resellable condition, in their original packaging, and with all tags intact.
Non-returnable items include gift cards, discounted items, and any products that have been damaged, lost, or stolen after delivery.
After your return is processed, refunds are typically issued within 1-3 business days to your original payment method. Store credit refunds are immediate. VIP customers may receive immediate refunds upon return approval.
If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us for assistance.
Products
Our products come in a range of sizes to accommodate various body types. Currently we offer sizes between XS-XXL for most products. Please refer to our size chart for detailed measurements and guidance on selecting the right size for you.
While many competitors offer unisex healthcare wear options, at Nordic Scrubs, we take a different approach. We strongly believe that workwear should be more than just one-size-fits-all. We understand that individuals come in diverse shapes and sizes, and their work attire should reflect that. That's why we don't offer unisex options. Instead, we prioritize creating well-fitted garments designed specifically for men and women. Our clothes are meticulously crafted to provide comfort, functionality, and a flattering fit for every body type. We believe that when healthcare professionals feel comfortable and confident in their workwear, they can perform at their best. This philosophy guides our design process, ensuring that each garment is tailored to meet the unique needs of the wearer, regardless of gender.
Absolutely! Our products are crafted using innovative fabrics and technologies to enhance comfort, functionality, and durability. Features such as four-way stretch, water resistance, antimicrobial properties, and quick-drying capabilities are standard across our range.
Yes, we offer customization options for personalizing your order. You can add embroidery of your name, title, or choose from our selection of icons for an additional fee. Simply click on "Personlize it" on the product you want to add embroidery to.
For custom logos or bulk orders, please contact our customer support team for assistance.
To ensure the longevity of your Nordic Scrubs products, we recommend following the care instructions provided on the product label or as shown on each product on the website. Typically, our products are machine washable (up to 60C), and can be tumble dried on low heat. Avoid using harsh chemicals or bleach, and iron on low if absolutely necessary. Our products are anti-wrinkle and will typically not need to be ironed.
Our products are crafted with meticulous attention to detail and a focus on quality, comfort, and style. We prioritize using premium materials and innovative designs to create workwear that meets the demands of modern professionals in the healthcare industry.
We stand behind the quality of our products and offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact us, and we'll do our best to resolve any issues promptly.
After years of dedicated research and development, Nordic Scrubs is proud to offer healthcare professionals the ultimate in workwear innovation.
4D FLEX:
- Composition: 72% Polyester, 21% Rayon and 7% Spandex
- Soft to the touch and skin-friendly, this fabric mimics the feel of cotton while providing superior wrinkle resistance and easy care.
- Boasts a delicate texture and exceptional stretch-ability, ensuring a comfortable fit for various body types.
- Widely favored for its softness and 4-waystretch, it is a popular choice among healthcare professionals.
Please read more about 4D Flex here.
AQUAREPEL TECH:
- Composition: 94% Polyester (from recycled plastic bottles) and 6% Spandex
- Offers excellent durability and water-repellent properties.
- Designed for practicality and performance, it provides moderate stretch, exceptional drape, and breathability.
- Easy to maintain and recover from slight wrinkles, it is ideal for daily wear and rigorous work environments.
- Features a water-repellent surface treatment, ensuring protection against spills and splashes.
Please read more about AquaRepel Tech here.
In summary, while 4D Flex offers a softer feel and greater stretch, AquaRepel tech fabric excels in durability and water resistance. Both options embody Nordic Scrubs' dedication to quality, comfort, and innovation in healthcare workwear.